Admin · Users management

Adding users

Add users one at a time, or bulk-import them from Active Directory or a spreadsheet then send pairing invites to activate their accounts.

Manual addition

Add a single user or admin

Navigate to Manage Users
Open the "Manage Users" section of the control panel.
Select the account type
Choose "Add User" or "Add Admin."
Enter the mobile number
Enter the mobile phone number, selecting the correct country.
Done
The mobile number is used for Two-Way SMS authentication.

Bulk import

Add many users at once

Select import
Choose "Import Users" or "Import Admins."
Import from your directory
Import from Active Directory or another database via Excel.
Match the format
Follow the Excel sheet's required format structure.
Send the pairing request
Go to "Manage Users," filter by "Never Invited" status, click "Search End Users," select all via the top checkbox, then click "Pair" to send pairing emails to every selected account.

Note: the pairing request must be sent after adding users accounts don't activate on their own.

Next: Account profile →

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