Documentation, self-serve FAQ, a searchable knowledge base and if none of those has your answer, real humans on chat, email and the phone.
Spriv's technical support specialists would love to assist you. Use the Contact Us page to submit your question.
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PresalesNo problem. Contact Spriv's presales team through the same Contact Us page they respond in under one business day.
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Self-serveSomeone may have asked already. Twenty-plus questions from real conversations cover cost, setup, phones, SMS and compliance.
Read the FAQ →
Forcing users to press "Allow" every time they log in trains them to click Allow even when a hacker tries to log in repetition poisoning. With Spriv's patented technology, users only see the Allow/Deny push notification when the login contains abnormal information (new location, unfamiliar computer, mismatch between phone and location, etc.).
Use the Contact Us page to send us your question. Spriv's support team responds within 24 hours.
Spriv support technicians come from a wide range of IT industries networking, identity, banking, e-commerce. Any technician can help you, and you'll be assigned a dedicated Technical Account Manager as your primary contact.
Every ticket is triaged by severity. High-severity issues are escalated to senior engineers immediately; lower-severity items are queued and worked in order.
A searchable repository of product information articles, step-by-step guides, and short training videos.
