Windows RDP · Troubleshooting

Logging in when internet service is down

If your internet connection is down or malfunctioning, a local credential and optional Bypass Code get you back into a Spriv-protected computer.

Disconnect from the internet
Disable Wi-Fi or physically disconnect the computer from the network.
Enter local credentials
Type in your local username and password as usual.
Select BypassCode
If a Bypass Code was configured during install, type it and click the arrow to proceed. If none was set, leave the bypass-offline password field blank and click the arrow.
Access granted
You're logged in successfully.

Note: whether a Bypass Code exists depends entirely on what was configured when the Credential Provider was installed see the install guide for that step.

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Logging in when internet service is down

Disconnect from the internet

Enter local credentials

Select BypassCode

Access granted